Frequently Asked Questions

No, this service only applies to the Netherlands. For other countries, delivery times are displayed at checkout.

Yes, we offer international shipping. Check shipping costs and delivery times at checkout.

If you have received a wrong item or there is something wrong with your order, please contact our customer service immediately at We will do our best to resolve the problem quickly.

No, unfortunately this is not possible. Please check your order carefully before you check out.

We accept returns within 14 days of receiving your order. Make sure the items are unworn and contain all original labels and packaging. Please refer to our return policy for more information.

Yes, buy gift cards online that are sent to the recipient by email.

For questions and order tracking, use the chat function at the bottom right of the website 24/7.

Aliyan accepts payments via credit cards, ideal, debit cards and PayPal. We strive to provide a safe and easy payment experience.